Kitchen Saucery Refund Policy


We offer a 14-Day refund policy. You may request a refund for up to 14 days, in writing, after you purchase the course. No exceptions will be made.

  • To be eligible for a refund, you must submit your request to lou@lunchladylou.com.au along with supporting materials listed below within 14 days of purchasing the course. We will also check to see that you have watched the available course videos, content and participated in group questions.

  • No refunds will be provided after 14 days following the start of the course. All refunds are discretionary, and eligibility is determined only after all requested items are submitted to our support team.

  • If you opted for a payment plan and you do not request a refund by the end of the 14th day, you are required to complete the remaining payments of your payment plan according to our 1 payment per month schedule.

Along with your written refund request within the 14 day period, you must submit the following:

  1. A copy of all your completed worksheets through Module 2.

  2. Links to your recipe notes, questions submitted to Lou, along with answers and work throughs from suggestions provided.

Deciding after you purchase that you can no longer afford the payments, do not want to do the work, or don’t want to build on your cooking skills anymore does not earn a refund. 

This refund policy is designed to give you 14 days to try our system, get acquainted, and learn! If you do the work, put in your best effort, and feel that we haven’t delivered on our Kitchen Saucery promise, we will issue a 100% refund.

I ask for the above evidence as I only want students who are willing to be present in the course and actually do the work. You won’t get better at cooking from doing nothing, nor will you get better from not being present. I am giving my 100% effort to provide the best and most effective learning environment possible, and want Kitchen Saucery students to have the same high standard. You owe it to yourself to give it your best!